Current COVID-19 Policies:
We know times are uncertain right now so we want to ensure you can still book your winter getaway with confidence. For refund requests made prior to 30 days before arrival, we will fully refund less a $20 + GST booking fee.
For refunds within 30 days of your booking, please contact us to discuss further, 1-800-551-7466.
Winter Guarantee Policy: First night’s non-refundable deposit confirms the reservation. The non-refundable full balance is due 30 days prior to arrival and will be processed on the credit card on file.
Summer Guarantee Policy: First night’s non-refundable deposit confirms the reservation. Final balance can be paid upon check in.
Winter Cancellation Policy: Deposits are non-refundable. The final balance is due 30 days prior to arrival and will be processed on the credit card on file. The paid final balance is non-refundable.
Summer Cancellation Policy: Deposits are non-refundable. The final balance can be paid upon check in.
Accommodation Terms & Conditions
Check in time: 4pm. Check out time: 10am.
Late Arrivals: Please call to inform the Front Desk the day before arrival if you are expecting a late check-in, after 6pm. The Front Desk will inform you of the late check-in procedure.
Housekeeping: Daily Housekeeping/Towel Service is not provided. For stays of 7 nights or more Housekeeping services will be scheduled for the middle of your stay.
Quiet Policy: Please keep noise at a low level at all times. Quiet Time: 11pm to 7am.
Parking Policy: MAX Two parking permits per Suite. Parking with permits is FREE and on a first come first serve basis.