For winter are you looking to stay for 7 nights or more?

You qualify for our Pinnacles Star Value Week where the 7th night is FREE! available on all suites and townhomes!

 

Policies

Current COVID-19 Policies:

For cancellation requests made prior to 30 days before your arrival, provided the reason for cancellation is covid related, we will fully refund less $20 + GST. Otherwise, your deposit is non-refundable.

For cancellation requests within 30 days of your booking, please contact us to discuss further, 1-800-551-7466.

Guarantee policy:

Winter Guarantee Policy: First night’s non-refundable deposit confirms the reservation. The non-refundable full balance is due 30 days prior to arrival and will be processed on the credit card on file.

Summer Guarantee Policy: First night’s non-refundable deposit confirms the reservation. The final balance will be processed a week prior to arrival. The paid final balance is non-refundable.

Cancellation policy:

Winter Cancellation Policy: Deposits are non-refundable. The final balance is due 30 days prior to arrival and will be processed on the credit card on file. The paid final balance is non-refundable.

Summer Cancellation Policy: Deposits are non-refundable. The final balance will be processed a week prior to arrival. The paid final balance is non-refundable.

Accommodation Terms & Conditions

Check in time: 4pm. Check out time: 10am.

Late Arrivals: Please call to inform the Front Desk the day before arrival if you are expecting a late check-in, after 6pm. The Front Desk will inform you of the late check-in procedure.

Housekeeping: Daily Housekeeping/Towel Service is not provided. For stays of 7 nights or more Housekeeping services will be scheduled for the middle of your stay.

Quiet Policy: Please keep noise at a low level at all times. Quiet Time: 11pm to 7am.

Parking Policy: MAX Two parking permits per Suite. Parking with permits is FREE and on a first come first serve basis.

Dog Policy: Dogs must be kept on leash when outside. Dog poop must be picked up and properly disposed of. Yellow/brown snow must be covered with fresh snow.

Property Damage: We have a zero tolerance policy for damage inflicted upon our suites and townhomes. Damage will be charged back on the credit card on file to the amount required to replace/reinstall/clean the damaged or soiled item(s).

The Pinnacles Suites - Suites & Townhomes

Suites & Townhomes

The Pinnacles Suites is a favourite among Silver Star accommodations.

View All
The Pinnacles Suites - Current Specials

Current Specials

Experience the wonders of Silver Star with one of our seasonal promotions.

View Now