Cancellation Policy:
Winter Cancellation Policy: Deposits are non-refundable. The final balance is due 30 days prior to arrival and will be processed on the credit card on file. The paid final balance is non-refundable.
Summer Cancellation Policy: Deposits are non-refundable. The final balance will be processed a week prior to arrival. The paid final balance is non-refundable.
Guarantee Policy:
Winter Guarantee Policy: The first night plus tax or 20% of the total, whichever is greater, is taken as a non-refundable deposit and confirms the reservation. The final balance is due 30 days prior to arrival and will be processed on the credit card on file. The paid final balance is non-refundable.
Summer Guarantee Policy: The first night plus tax or 20% of the total, whichever is greater, is taken as a non-refundable deposit and confirms the reservation. The final balance will be processed a week prior to arrival. The paid final balance is non-refundable.
Accommodation Terms & Conditions
Check in time: 4pm. Check out time: 10am.
Late Arrivals: Please call to inform the Front Desk the day before arrival if you are expecting a late check-in, after 6pm. The Front Desk will inform you of the late check-in procedure.
Housekeeping Fees: Each suite will have a non-refundable housekeeping fee charged on top of the room rate to cover the final clean for the suite upon guest departure. Excessively dirty suites could incur additional costs at $42/hr + GST.
Housekeeping Services: Daily Housekeeping/Towel Service is not provided. For stays of 7 nights or more Housekeeping services will be scheduled for the middle of your stay.
Quiet Policy: Please keep noise at a low level at all times. Quiet Time: 11pm to 7am.
Parking Policy: MAX Two parking permits per Suite. Parking with permits is FREE and on a first come first serve basis.
Dog Policy: Dogs must be kept on leash when outside. Dog poop must be picked up and properly disposed of. Yellow/brown snow must be covered with fresh snow. Dogs must not be left unattended in the suite. No dogs allowed in Suites 102, 4 & 21.
Property Damage: We have a zero tolerance policy for damage inflicted upon our suites and townhomes. Damage will be charged back on the credit card on file to the amount required to replace/reinstall/clean the damaged or soiled item(s).
Summer Hot Tubs: During the summers, the only suites which will have a running hot tub are: Suite #2, Suite #10, Peaks #2, & Peaks #6 which will be included in the nightly rate. For all other suites and townhomes the hot tubs will be unavailable for the summer.
